Description: This presentation is a general session from the 1991 Meeting of the Society of Actuaries, held June 3-5 in Colorado Springs. The speaker addresses the art of taking criticism and offers specific strategies that enable one to use criticism to his/her own advantage, including how to appraise the validity of criticism, dealing with the destructive critic, handling critical customers and clients, how to keep from becoming defensive, how to change your own behavior, and getting the critical edge. From the Record of Society of Actuaries, Volume 17, No. 3A.

Description: This presentation is an open forum from the 1991 Annual Meeting of the Society of Actuaries, held October 20-23 in Toronto. The panelists discuss the current public image of the life insurance industry, and whether life insurers meet or are able to meet public expectations. They examine the differences between the public’s outside view and the actuary's view from the inside, how they differ, and what the actuary can do to improve the industry’s image, as an educator and communicator. Discussion from participants is included. From the Record of Society of Actuaries, Volume 17, No. 4B.

Description: [Title should have been 'Communication by Actuaries WITH Investment Professionals ....'] Actuaries working with investments must communicate not only with investment professionals, but also with senior managers and board members with non-financial backgrounds. Panelists show and critique examples of communicating such information using statistics and graphs. From the 2002 Record of Society of Actuaries, Volume 28, No. 3. Session 136PD of the Boston Annual Meeting.

Description: This is a teaching session focusing on effective communication skills including the importance of listening, effective speech delivery, and effective writing skills. From Record of Society of Actuaries 1981, Vol. 7, No. 1.

Description: 1999 SOA Annual Meeting, San Francisco. Presenters addressed the skills needed by actuaries to compete for business opportunities leading to advancement, and describe one company's approach to the issue. Skills discussed: 1. Communication. 2· Management. 3· Crossover . 4· General insurance knowledge. 5· Leadership.

Description: This session, from the June 2000 San Diego meeting of the Society of Actuaries, discussed ways the actuary can help the underwriter. Discussion included: 1. Overview of protective value theory 2.Simplified cost/benefit methods designing efficient underwriting rules.

Description: Presented at October 1996 Annual Meeting. This panel presents an overview of current and future employment trends in each area of the actuarial profession. Topics include: skill development, marketability and future opportunity positioning.

Description: Panelists at this session of the SOA 1998 Maui I Spring Meeting discuss opportunities to discuss and influence state legislative and regulatory activity from the standpoint of a small insurance company. Activities within the ACLI and HIAA as well as the role of the Small Company Section of the SOA newsletter are discussed.

Description: Panel session on the challenge that many insurers face as they try to grow their long-term-care insurance business, while simultaneously ensuring analysts and shareholders that earnings targets will be met.

Description: Discussion of the attitudes of consumers and consumerists regarding the life insurance industry and its products and a discussion of opportunities for improvement Topics include: 1. Disclosure to existing policyholders 2. Policy loan problems, including the policy replacement problem 3. dividend determination practices and 4. deceptive sales practices in the llfe insurance business.